Recently stayed at the Candlewood Suites in Baytown, Texas while on a vacation visiting family. When beginning to return home we realized we needed to put some luggage on top of the car.
In order for us to secure it we purchased ratchet tie downs from a local store but once we got them back to the hotel we realized we needed a screwdriver to get them out of the package. The two ladies and handy man on duty went above and beyond to get them open and ready to use by using a butter knife until handy man found us a Phillips head screwdriver. Such kind people and I wanted you to know what a great job they are doing. The ladies names were April and Isabella.
I didn’t get the Handy man’s name but he too is doing a wonderful job! Thank you all!
Product or Service Mentioned: Candlewood Suites Customer Care.
Reason of review: Good customer service.
Candlewood Suites Pros: Recliner.
Candlewood Suites Cons: Small pool.