Be careful of housekeepers | Candlewood Suites review from Midland, Texas

1.2
Details
employees talk about drugs an personal court cases i heard one housekeeper say they something to another employee that they giving her husband rooms for free they also be loud in the halls disturbing me when im sleeping they walk in your rooms without knocking an the engineer is stealing time by clocking in an leaving an can be found another employee was looking for im very unhappy with my visit to your hotel an im not recommending yall to anyone bathroom showers dont have proper water pressure sink faucet was loose chipped paint with water stain by tub an toilet
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#1754251 Review #1754251 is a subjective opinion of poster.
Pros
  • Drug test your employees
Cons
  • Disrespectful staff
  • Alot of damages that they are not fixing
  • Professionally disrespectful to communication with customers
Reason of review
employees talking personal issues in front of guest an g.m. is always sleeping in a room without pay an spending company money on personal things
Preferred solution
none

Travel Advisory | Candlewood Suites review from Houston, Texas

Not complete I have to call the hotel's general manager layer today.
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#1657329 Review #1657329 is a subjective opinion of poster.

They over charged me | Candlewood Suites review from Victoria, Texas

1.3
Details
I use clc with my company i gave them all the cards they needed when i got the evan my debit card for incidentals i checked out and then they charged my debit card for 147 that negatives my account i called all they said is i am sorry i have to wait 7 days not happy at all that money can be put back in my account it only took 7 seconds to take my money shill shy can it not be put back that way you don't mess with my money i will get really mad
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#1610544 Review #1610544 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$165
Preferred solution
I want my money back ASAP

Unbelievable | Candlewood Suites review from Dallas, Texas

No one has contacted me about this matter. The room had fleas. I got bit and my freshly groomed dog left with fleas and developed pink eye. This vet bill and having to sleep in my car that night has really taken away my faith in this company. It appears obvious that not only does this company not care are the health of their customers, but also their feelings.
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#1606160 Review #1606160 is a subjective opinion of poster.
5.0
Details
Recently stayed at the Candlewood Suites in Baytown, Texas while on a vacation visiting family. When beginning to return home we realized we needed to put some luggage on top of the car. In order for us to secure it we purchased ratchet tie downs from a local store but...
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#1595661 Review #1595661 is a subjective opinion of poster.
Service
Candlewood Suites Customer Care
Pros
  • Recliner
Cons
  • Small pool
Reason of review
Good customer service

Employee complaint | Candlewood Suites review from San Marcos, Texas

1.0
Details
I have already sent in a complaint and was told someone would call within 48 hours. No one has called. I have since received snap shots from another employee of the way the manager talks to all the employees. In it she telling the employee she has lost her mind and that is why she is the manager. I hope yall do something about this because she abuses employees.
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#1579813 Review #1579813 is a subjective opinion of poster.
Service
Candlewood Suites Manager
Reason of review
Work Experience or Job Application
Preferred solution
Get rid of the housekeeping manager before yall get sued because of abuse

Complaint about manager | Candlewood Suites review from Pittsburg, Texas

The manager is extreamly rude and inconsiderate treated us very bad
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#1535514 Review #1535514 is a subjective opinion of poster.

Wonderful stay at Candlewood Suites

The best Hotel we’ve ever stayed in. Excellent
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#1499614 Review #1499614 is a subjective opinion of poster.

To brag on the two hotels we stayed in | Candlewood Suites review from Houston, Texas

5.0
Details
We had a wonderful stay in Conway, AR and Houston, TX Candlewood Suites. Thank you for a lovely hotel.
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#1499594 Review #1499594 is a subjective opinion of poster.

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Raciest manager she won't give me her name or corporate numb | Candlewood Suites review from Midland, Texas

1.0
Details
Argument the maniger is rude racist remarks abd wont give ne her name ir corprate number i vould not get in with my key
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#1294382 Review #1294382 is a subjective opinion of poster.
Service
Candlewood Suites Manager
Reason of review
Poor customer service