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2.3
Details
1818 E NC 54 Durham, NC The manager can't seem to resolve a problem with a mouthy stupid front desk attendant. I was told at check in that there were no reservations for me, then I waited for 40 minutes at 6:40 on a Saturday night for a room to be cleaned. I show the...
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#1704405 Review #1704405 is a subjective opinion of poster.
Pros
  • Room was fine
Cons
  • Manager did not resolve issues
Reason of review
Problems with payment
1.8
Details
My first night staying at a Candlewood suites my truck got broken into in there parking. I walked down to the parking lot to get something out of my truck. To find not one but two of my windows busted out of my truck. I walked inside to ask if they have cameras on...
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Review
#1684125 Review #1684125 is a subjective opinion of poster.
Service
Candlewood Suites Manager
Cons
  • Getting robbed
  • Professionally disrespectful to communication with customers
  • Poor manger
Reason of review
Poor customer service
Loss
$4
Preferred solution
Let the company propose a solution
Tags
  • Annoyed
  • Damage
  • Broken Glass

Front desk Clerk refusing to remove brick that the door keeps slamming against here in grand rapids Michigan | Candlewood Suites review

2.3
Details
The rear door was being held open by a brick, I called the front desk twice to report this. Both times, I was asked to remove the brick. I do not work here. In addition to this, I was asked if I wanted to move to another room, because its probably a guess. All guess has electronic keys I thought. This also, goes to the safety of hotel guess.
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Review
#1668317 Review #1668317 is a subjective opinion of poster.
Reason of review
Unsafe
Tags
  • Grand Rapids Michigan

Unauthorized pin debt charge | Candlewood Suites review from Flushing, New York

2.4
Details
I gave the clerk my clc card and they asked for a debit / credit card for incidental, wound up charging my whole week to my debit card instead of my company lodging card
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#1581507 Review #1581507 is a subjective opinion of poster.
1.6
Details
We stayed at Goodlettsville, Tennessee a few nights in July 2018. I will never stay there again! They are liars and thieves. The first night no outlets or lamps were working, so Oscar, the manager, gave us a free night. He said he would refund $128.94 to my card. I...
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Review
#1376860 Review #1376860 is a subjective opinion of poster.
Service
Candlewood Suites Manager
Reason of review
Return, Exchange or Cancellation Policy
Loss
$128
Preferred solution
Full refund

Candlewood Suites Manager Review

1.5
Details
The mother and father of all dumps. The manager also sucks . She is a very rude person who thinks she owns the property. They should call the exterminator with their insect problem and they have people selling drugs to costumers( do you need anything they asked ). I'm talking about the candlewood suites at the airport in Pittsburg Pennsylvania .
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#885431 Review #885431 is a subjective opinion of poster.
Service
Candlewood Suites Manager
Reason of review
Poor customer service

Candlewood Suites Accommodation Review

2.3
Details
I am very disappointed with Candlewood Suite in Irving, texas my reason they only clean the rooms once a week. Also when a package come to the hotel for you early around 8am no one call you to let you know you have a package I did not get my package until after 1 pm and I had to go downstairs to see if I had a package. I was very disappointed big mistake.
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Review
#790000 Review #790000 is a subjective opinion of poster.
Reason of review
Poor customer service

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