Fleas in Room 312 - Candlewood Suites review
Fleas in Room 312 - Candlewood Suites review
Fleas in Room 312 - Candlewood Suites review
Fleas in Room 312 - Candlewood Suites review
Fleas in Room 312 - Candlewood Suites review
Fleas in Room 312 - Candlewood Suites review
Fleas in Room 312 - Candlewood Suites review
Fleas in Room 312 - Candlewood Suites review
Fleas in Room 312 - Candlewood Suites review
After check in, within a minute of walking into our room, my party of 4 were attacked by fleas. This is absolutely disgusting. In addition, at check in, we were initially told that there werent any vacancies. We kindly advised that our reservation began on Aug 15 and...
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1 comment
Denica
#1757996

I had this too but thought it was am allergic reaction. I know my support dog didn't bring any cause she wears the $60 Seresto collar.

Glad I took pics. I had never been bitten by fleas. It could be bed bugs.

It scarred the tops of my feet. Glad I took pics.

Review
#1626203 Review #1626203 is a subjective opinion of poster.
Service
Candlewood Suites Sanitary Conditions
Reason of review
Management Handlement
Preferred solution
Let the company propose a solution
Tags
  • Candlewood Fort Walton Beach

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Verified Reviewer

Still waiting for results and refund for weather condition that caused hotel issue | Candlewood Suites review from Sanford, North Carolina

Still waiting for results and refund for weather condition that caused hotel issue - Candlewood Suites review
on OCT THE 17TH I WAS IN YOUR CANDLEWOOD SUIT AND ON THE 20TH THE HOTEL WAS HIT BY A TORNADO . WE WERE ASKED TO LEAVE WITH TWO DAYS LEFT ON THE FIVE STAY VISIT THAT WAS PAID IN ADVANCE. i WAS TOLD THAT I WOULD GET MY FUNDS BACK AND HAVE NOT RECIEVED IT SINCE DICUSSING THAT ISSUE WITH THE BRANCH MANAGER . PLEASE LOOK INTO IT AND RESPOND ASAP. Thanks Jasper MIlls I stayed at the candlewood in Dallas on Greenville ave in that area.
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Review
#1705322 Review #1705322 is a subjective opinion of poster.
Service
Candlewood Suites Customer Care

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Verified Reviewer
2.3
Details
1818 E NC 54 Durham, NC The manager can't seem to resolve a problem with a mouthy stupid front desk attendant. I was told at check in that there were no reservations for me, then I waited for 40 minutes at 6:40 on a Saturday night for a room to be cleaned. I show the...
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Review
#1704405 Review #1704405 is a subjective opinion of poster.
Pros
  • Room was fine
Cons
  • Manager did not resolve issues
Reason of review
Problems with payment

Be careful of housekeepers | Candlewood Suites review from Midland, Texas

1.2
Details
employees talk about drugs an personal court cases i heard one housekeeper say they something to another employee that they giving her husband rooms for free they also be loud in the halls disturbing me when im sleeping they walk in your rooms without knocking an the engineer is stealing time by clocking in an leaving an can be found another employee was looking for im very unhappy with my visit to your hotel an im not recommending yall to anyone bathroom showers dont have proper water pressure sink faucet was loose chipped paint with water stain by tub an toilet
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Review
#1754251 Review #1754251 is a subjective opinion of poster.
Pros
  • Drug test your employees
Cons
  • Disrespectful staff
  • Alot of damages that they are not fixing
  • Professionally disrespectful to communication with customers
Reason of review
employees talking personal issues in front of guest an g.m. is always sleeping in a room without pay an spending company money on personal things
Preferred solution
none
1.8
Details
My first night staying at a Candlewood suites my truck got broken into in there parking. I walked down to the parking lot to get something out of my truck. To find not one but two of my windows busted out of my truck. I walked inside to ask if they have cameras on...
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Review
#1684125 Review #1684125 is a subjective opinion of poster.
Service
Candlewood Suites Manager
Cons
  • Damage to your property
  • Getting robbed
  • Professionally disrespectful to communication with customers
Reason of review
Poor customer service
Loss
$4
Preferred solution
Let the company propose a solution
Tags
  • Annoyed
  • Damage
  • Broken Glass
5.0
Details
We had our flight to San Jose cancelled at the last minute and ended up staying a night in the Portland Oregon Candlewood Suites. We were traveling with our two young daughters and the airline had our luggage with my youngest daughters’ diapers. We were able to get a...
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Review
#1703516 Review #1703516 is a subjective opinion of poster.
Service
Candlewood Suites Customer Care
Reason of review
Good customer service
Hi my name is William Austin I was at one of your candlewood suites and I approach to this to get my reservation in the lady at the front desk was being really racist towards me because I am an African American male she told me the prices went up $100 and then they...
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Review
#1748042 Review #1748042 is a subjective opinion of poster.
Pros
  • Room was fine
Cons
  • Act a little bit racist here
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Bed bugs | Candlewood Suites review from Calgary, Alberta

3.6
Details
bed bug infestation Lawton Oklahoma room 220
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Review
#1670724 Review #1670724 is a subjective opinion of poster.
Service
Candlewood Suites Sanitary Conditions
Reason of review
bed bugs
Preferred solution
extermination
Tags
  • Bed Bugs

Cockroach in my Bed. | Candlewood Suites review

Cockroach in my Bed. - Candlewood Suites review
I checked in at Candlewood Suites 8515 Lyra Drive, Columbus, Ohio on September 19, 2019. I woke up at 2 AM with a Cockroach running over me. I went to the bathroom for more. Put three of them in a glass and brought them down to the front desk. The person at the desk as if I wanted another room. I choose to check out at 3 AM. I was told the Hotel informed me they would email my receipt and only charge me half of the room cost for the cockroaches I encountered.
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Review
#1661461 Review #1661461 is a subjective opinion of poster.
Reason of review
Poor customer service

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1.0
Details
I book a room for 2 nites thru Expedia for Candlewood Suites at 11280 Westheimer in Houston. On my way to the hotel on Thursday, 8/1 I received a phone call stating I no longer had a room as they were overbooked. I was in town for a wedding and this was a major...
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Review
#1615129 Review #1615129 is a subjective opinion of poster.
Service
Candlewood Suites Customer Care
Cons
  • Professionally disrespectful to communication with customers
Reason of review
Poor customer service
Loss
$82
Preferred solution
Full refund