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Candlewood Suites - So unsatisfied

I would never stay here again in my life. This hotel took money off my card Without authorization they also kick me out the hotel that same night I booked the room for no apparent reason. The management there sucks,they are liars, rude and very unprofessional!!! November 10
1.0
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Quality of Accommodation
Quality of Food
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Website
#1400627
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Candlewood Suites - Treated unfair

I was going to check out yesterday and I had to wait on my ride at 1130pm and it was raining and I had a kidney biopsy and they told me I couldn't wait in the lobby and I am a regular customer and a man heard the conversation and was upset how I was treated and he paid for another night
4.4
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Cleanliness
Customer service
Diversity of Products or Services
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Quality of Accommodation
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Website
#1399329
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Candlewood Suites - Bad service

Room full of ants accommodating not satisfied will never stay in recommend nobody
1.0
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Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
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Price Affordability
Quality of Accommodation
Quality of Food
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Value for money
Website
#1398141
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Candlewood Suites - Bad customer service ants in room

Candlewood Suites - Bad customer service ants in room
Our first night there we had ants all over night stand and some in bed when called manager to look at problem she put us in another room with a view small amt.deducted called another manager she gave me same response l have pictures of ants all around
1.0
Details
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
#1394503
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Candlewood Suites - Good news! The hotel finally refunded our 1 night stay.

Glad its over. They did right thing! Stress from July is over. Very grateful.
#1379288
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We stayed at Goodlettsville, Tennessee a few nights in July 2018. I will never stay there again! They are liars and thieves. The first night no outlets or lamps were working, so Oscar, the manager, gave us a free night. He said he would refund $128.94 to my card. I...
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1.6
#1376860
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September 29th at the okc location on El rino. I booked a room the week prior for a surprise getaway for my husband's 30th birthday. We wanted to see bricktown and have a nice time away from the kids together. We got there and immediatly the guy behind the desk starts...
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1.0
#1370329
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Room had a fowl odor and the air conditioner broke causing the carpet to be drenched when ask to move the manager/receptionist became very agitated expressing I was messing up her inventory my switching rooms because clearly inventory in more important than a quality...
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1.0
#1363202
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Candlewood Suites - HORRIBLE

Management Kim Ilagan very rude to the consumers
#1363198
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This heppened on the 21 of september 2018. I checked out from room 223 al Erie's 2020 Edinboro and I came back to pick it up. It was gone! I saw the maid just in the hallway and nobody saw anything. Their world against mine! Incredible. They just make me feel crazy and...
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#1362391
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