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Fleas in Room 312 - Candlewood Suites review
Fleas in Room 312 - Candlewood Suites review
Fleas in Room 312 - Candlewood Suites review
Fleas in Room 312 - Candlewood Suites review
Fleas in Room 312 - Candlewood Suites review
Fleas in Room 312 - Candlewood Suites review
Fleas in Room 312 - Candlewood Suites review
Fleas in Room 312 - Candlewood Suites review
Fleas in Room 312 - Candlewood Suites review
After check in, within a minute of walking into our room, my party of 4 were attacked by fleas. This is absolutely disgusting. In addition, at check in, we were initially told that there werent any vacancies. We kindly advised that our reservation began on Aug 15 and...
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1 comment
Denica
#1757996

I had this too but thought it was am allergic reaction. I know my support dog didn't bring any cause she wears the $60 Seresto collar.

Glad I took pics. I had never been bitten by fleas. It could be bed bugs.

It scarred the tops of my feet. Glad I took pics.

Review
#1626203 Review #1626203 is a subjective opinion of poster.
Service
Candlewood Suites Sanitary Conditions
Reason of review
Management Handlement
Preferred solution
Let the company propose a solution
Tags
  • Candlewood Fort Walton Beach

Be careful of housekeepers | Candlewood Suites review from Midland, Texas

1.2
Details
employees talk about drugs an personal court cases i heard one housekeeper say they something to another employee that they giving her husband rooms for free they also be loud in the halls disturbing me when im sleeping they walk in your rooms without knocking an the engineer is stealing time by clocking in an leaving an can be found another employee was looking for im very unhappy with my visit to your hotel an im not recommending yall to anyone bathroom showers dont have proper water pressure sink faucet was loose chipped paint with water stain by tub an toilet
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Review
#1754251 Review #1754251 is a subjective opinion of poster.
Pros
  • Drug test your employees
Cons
  • Disrespectful staff
  • Alot of damages that they are not fixing
  • Professionally disrespectful to communication with customers
Reason of review
employees talking personal issues in front of guest an g.m. is always sleeping in a room without pay an spending company money on personal things
Preferred solution
none
Hi my name is William Austin I was at one of your candlewood suites and I approach to this to get my reservation in the lady at the front desk was being really racist towards me because I am an African American male she told me the prices went up $100 and then they...
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Review
#1748042 Review #1748042 is a subjective opinion of poster.
Pros
  • Room was fine
Cons
  • Act a little bit racist here
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

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Verified Reviewer

Still waiting for results and refund for weather condition that caused hotel issue | Candlewood Suites review from Sanford, North Carolina

Still waiting for results and refund for weather condition that caused hotel issue - Candlewood Suites review
on OCT THE 17TH I WAS IN YOUR CANDLEWOOD SUIT AND ON THE 20TH THE HOTEL WAS HIT BY A TORNADO . WE WERE ASKED TO LEAVE WITH TWO DAYS LEFT ON THE FIVE STAY VISIT THAT WAS PAID IN ADVANCE. i WAS TOLD THAT I WOULD GET MY FUNDS BACK AND HAVE NOT RECIEVED IT SINCE DICUSSING THAT ISSUE WITH THE BRANCH MANAGER . PLEASE LOOK INTO IT AND RESPOND ASAP. Thanks Jasper MIlls I stayed at the candlewood in Dallas on Greenville ave in that area.
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Review
#1705322 Review #1705322 is a subjective opinion of poster.
Service
Candlewood Suites Customer Care

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
2.3
Details
1818 E NC 54 Durham, NC The manager can't seem to resolve a problem with a mouthy stupid front desk attendant. I was told at check in that there were no reservations for me, then I waited for 40 minutes at 6:40 on a Saturday night for a room to be cleaned. I show the...
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Review
#1704405 Review #1704405 is a subjective opinion of poster.
Pros
  • Room was fine
Cons
  • Manager did not resolve issues
Reason of review
Problems with payment
5.0
Details
We had our flight to San Jose cancelled at the last minute and ended up staying a night in the Portland Oregon Candlewood Suites. We were traveling with our two young daughters and the airline had our luggage with my youngest daughters’ diapers. We were able to get a...
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Review
#1703516 Review #1703516 is a subjective opinion of poster.
Service
Candlewood Suites Customer Care
Reason of review
Good customer service

TERRIBLE! | Candlewood Suites review

I had a reservation on Friday Night at Candlewood Suites in Temple TX front desk said I made the wrong reservation and would not give me my money back! I always book a 2 double bed - because I was traveling with the 25 year old son. There was no way I would have ever booked a single bed for us. I will never ever use Candlewood suites again. I would like my money refunded or I will post the most horrific review you can possible imagine!
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Review
#1685604 Review #1685604 is a subjective opinion of poster.
Cons
  • Poor manger
Reason of review
Poor customer service
Loss
$88
Preferred solution
Full refund
1.8
Details
My first night staying at a Candlewood suites my truck got broken into in there parking. I walked down to the parking lot to get something out of my truck. To find not one but two of my windows busted out of my truck. I walked inside to ask if they have cameras on...
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Review
#1684125 Review #1684125 is a subjective opinion of poster.
Service
Candlewood Suites Manager
Cons
  • Professionally disrespectful to communication with customers
  • Poor manger
  • Disrespectful staff
Reason of review
Poor customer service
Loss
$4
Preferred solution
Let the company propose a solution
Tags
  • Annoyed
  • Damage
  • Broken Glass

Bed bugs | Candlewood Suites review from Calgary, Alberta

3.6
Details
bed bug infestation Lawton Oklahoma room 220
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Review
#1670724 Review #1670724 is a subjective opinion of poster.
Service
Candlewood Suites Sanitary Conditions
Reason of review
bed bugs
Preferred solution
extermination
Tags
  • Bed Bugs

Front desk Clerk refusing to remove brick that the door keeps slamming against here in grand rapids Michigan | Candlewood Suites review

2.3
Details
The rear door was being held open by a brick, I called the front desk twice to report this. Both times, I was asked to remove the brick. I do not work here. In addition to this, I was asked if I wanted to move to another room, because its probably a guess. All guess has electronic keys I thought. This also, goes to the safety of hotel guess.
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Review
#1668317 Review #1668317 is a subjective opinion of poster.
Reason of review
Unsafe
Tags
  • Grand Rapids Michigan

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Cockroaches in bed and room. | Candlewood Suites review

Cockroaches in bed and room. - Candlewood Suites review
Cockroaches in bed and room.
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Review
#1661470 Review #1661470 is a subjective opinion of poster.
Tags
  • Cockroaches