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Still waiting for results and refund for weather condition that caused hotel issue | Candlewood Suites review from Sanford, North Carolina

Still waiting for results and refund for weather condition that caused hotel issue - Candlewood Suites review
on OCT THE 17TH I WAS IN YOUR CANDLEWOOD SUIT AND ON THE 20TH THE HOTEL WAS HIT BY A TORNADO . WE WERE ASKED TO LEAVE WITH TWO DAYS LEFT ON THE FIVE STAY VISIT THAT WAS PAID IN ADVANCE. i WAS TOLD THAT I WOULD GET MY FUNDS BACK AND HAVE NOT RECIEVED IT SINCE DICUSSING THAT ISSUE WITH THE BRANCH MANAGER . PLEASE LOOK INTO IT AND RESPOND ASAP. Thanks Jasper MIlls I stayed at the candlewood in Dallas on Greenville ave in that area.
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#1705322 Review #1705322 is a subjective opinion of poster.
Service
Candlewood Suites Customer Care

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Verified Reviewer
2.3
Details
1818 E NC 54 Durham, NC The manager can't seem to resolve a problem with a mouthy stupid front desk attendant. I was told at check in that there were no reservations for me, then I waited for 40 minutes at 6:40 on a Saturday night for a room to be cleaned. I show the...
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#1704405 Review #1704405 is a subjective opinion of poster.
Pros
  • Room was fine
Cons
  • Manager did not resolve issues
Reason of review
Problems with payment

Treated unfair | Candlewood Suites review from Durham, North Carolina

4.4
Details
I was going to check out yesterday and I had to wait on my ride at 1130pm and it was raining and I had a kidney biopsy and they told me I couldn't wait in the lobby and I am a regular customer and a man heard the conversation and was upset how I was treated and he paid for another night
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#1399329 Review #1399329 is a subjective opinion of poster.

Staff not knowing how to treat. the the maid in front of quest. | Candlewood Suites review from Jacksonville, North Carolina

I see the ladies at the front desk giving orders,and giving one person all the rooms and they sit down and laugh about it. I quess these person is new I one of the stay overs and she hasn't been there maybe a month.I'm feel bad the way they are.doing this person that I told her she needs to report them cause they just sit there. But she said she need her job she's a single parent. but if there's nothing done I will go to nc labor . She didn't get a break but the ladies up front order food for themselves and smoke all day.they get played to do that. Who goes to work in the mornin and don't get off until almost 7pm. And front desk girls hit there and think it's funny. These make your hotel in Jacksonville bc looks very. Bad please look into these problems.Don't know the young ladies name but she been treated unfairly. And heard them talking about a room full of roaches and how they where going to make clean it.
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#647291 Review #647291 is a subjective opinion of poster.
Reason of review
unprofessional

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