This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check ourNew Reviewer
Original review updated by user Dec 19, 2020
Shower rod broke, floors sticky, tub dirty! Reported dishwasher not working on day 1, day 3 assistant manager said it hasnt been working for weeks!
Arrived with dirty dishes in the dishwasher. Day 3 came to my room with housekeeping rinsing the dishes off without permission of being in my room! Microwave doesnt have a plate to warm up food, they recommended me going out to the canteen area to warm my food up! Requested towels at the front desk and was only giving 1 towel because thats all they had clean!
Lady at the front desk Brittany was very rude to my husband, but once I started talking to her she became nice on 2 different occasions.
Day 1 of arrival we had to be excorted to the room due to the hotel room key card not working. Didnt get a key to my room until day 3
User's recommendation: Don’t stay here.
Monetary Loss: $400.
Preferred solution: Price reduction.
Candlewood Suites Pros: Stove top for cooking.
Candlewood Suites Cons: Hotel was dirty, Appliances broken, No towels, Unprofessional staff, Lack of communication.
Location: 156 Classic Road, Athens (Clarke County), GA 30606