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Original review updated by user Dec 19, 2020

Shower rod broke, floors sticky, tub dirty! Reported dishwasher not working on day 1, day 3 assistant manager said it hasnt been working for weeks!

Arrived with dirty dishes in the dishwasher. Day 3 came to my room with housekeeping rinsing the dishes off without permission of being in my room! Microwave doesnt have a plate to warm up food, they recommended me going out to the canteen area to warm my food up! Requested towels at the front desk and was only giving 1 towel because thats all they had clean!

Lady at the front desk Brittany was very rude to my husband, but once I started talking to her she became nice on 2 different occasions.

Day 1 of arrival we had to be excorted to the room due to the hotel room key card not working. Didnt get a key to my room until day 3

User's recommendation: Don’t stay here.

Monetary Loss: $400.

Preferred solution: Price reduction.

Candlewood Suites Pros: Stove top for cooking.

Candlewood Suites Cons: Hotel was dirty, Appliances broken, No towels, Unprofessional staff, Lack of communication.

Location: 156 Classic Road, Athens (Clarke County), GA 30606

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