We had our flight to San Jose cancelled at the last minute and ended up staying a night in the Portland Oregon Candlewood Suites. We were traveling with our two young daughters and the airline had our luggage with my youngest daughters’ diapers.
We were able to get a ride to the Target from the driver who is the subject of this email.
Hector is the definition of customer service. He is courteous, engaging and helpful. In the short time it took to drive my daughter and I from the hotel to the store and back he made such an impression that I felt compelled to write this glowing endorsement.
Hector is the rubric by which all customer service should be measured. What ever you are paying this guy, double it.
Product or Service Mentioned: Candlewood Suites Customer Care.
Reason of review: Good customer service.