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Still waiting for results and refund for weather condition that caused hotel issue | Candlewood Suites in Sanford, North Carolina

Still waiting for results and refund for weather condition that caused hotel issue - Candlewood Suites
on OCT THE 17TH I WAS IN YOUR CANDLEWOOD SUIT AND ON THE 20TH THE HOTEL WAS HIT BY A TORNADO . WE WERE ASKED TO LEAVE WITH TWO DAYS LEFT ON THE FIVE STAY VISIT THAT WAS PAID IN ADVANCE. i WAS TOLD THAT I WOULD GET MY FUNDS BACK AND HAVE NOT RECIEVED IT SINCE DICUSSING THAT ISSUE WITH THE BRANCH MANAGER . PLEASE LOOK INTO IT AND RESPOND ASAP. Thanks Jasper MIlls I stayed at the candlewood in Dallas on Greenville ave in that area.
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Review
#1705322 Review #1705322 is a subjective opinion of poster.
Service
Candlewood Suites Customer Care
5.0
Details
We had our flight to San Jose cancelled at the last minute and ended up staying a night in the Portland Oregon Candlewood Suites. We were traveling with our two young daughters and the airline had our luggage with my youngest daughters’ diapers. We were able to get a...
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Review
#1703516 Review #1703516 is a subjective opinion of poster.
Service
Candlewood Suites Customer Care
Reason of review
Good customer service
1.0
Details
I book a room for 2 nites thru Expedia for Candlewood Suites at 11280 Westheimer in Houston. On my way to the hotel on Thursday, 8/1 I received a phone call stating I no longer had a room as they were overbooked. I was in town for a wedding and this was a major...
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Review
#1615129 Review #1615129 is a subjective opinion of poster.
Service
Candlewood Suites Customer Care
Cons
  • Professionally disrespectful to communication with customers
Reason of review
Poor customer service
Loss
$82
Preferred solution
Full refund
5.0
Details
Recently stayed at the Candlewood Suites in Baytown, Texas while on a vacation visiting family. When beginning to return home we realized we needed to put some luggage on top of the car. In order for us to secure it we purchased ratchet tie downs from a local store but...
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Review
#1595661 Review #1595661 is a subjective opinion of poster.
Service
Candlewood Suites Customer Care
Pros
  • Recliner
Cons
  • Small pool
Reason of review
Good customer service

Jordan was very rude and didn’t help me at all I fact he called the police on me because he’s lazy and didn’t want to work | Candlewood Suites

Jordan is a very rude and he called the cops and wouldn’t refund my money
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Review
#1553636 Review #1553636 is a subjective opinion of poster.
Service
Candlewood Suites Customer Care
Reason of review
Poor customer service

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