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Good news! The hotel finally refunded our 1 night stay. | Candlewood Suites review from Tampa, Florida

Glad its over. They did right thing! Stress from July is over. Very grateful.
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Review
#1379288 Review #1379288 is a subjective opinion of poster.
Service
Candlewood Suites Manager
1.6
Details
We stayed at Goodlettsville, Tennessee a few nights in July 2018. I will never stay there again! They are liars and thieves. The first night no outlets or lamps were working, so Oscar, the manager, gave us a free night. He said he would refund $128.94 to my card. I...
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Review
#1376860 Review #1376860 is a subjective opinion of poster.
Service
Candlewood Suites Manager
Reason of review
Return, Exchange or Cancellation Policy
Loss
$128
Preferred solution
Full refund
1.0
Details
September 29th at the okc location on El rino. I booked a room the week prior for a surprise getaway for my husband's 30th birthday. We wanted to see bricktown and have a nice time away from the kids together. We got there and immediatly the guy behind the desk starts...
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Review
#1370329 Review #1370329 is a subjective opinion of poster.

HORRIBLE CUSTOMER SERVICE | Candlewood Suites review from Brandon, Mississippi

1.0
Details
Room had a fowl odor and the air conditioner broke causing the carpet to be drenched when ask to move the manager/receptionist became very agitated expressing I was messing up her inventory my switching rooms because clearly inventory in more important than a quality stay. I was disscussing with my travel group and the manager Danielle decided to insert herself in our conversation once again was very rude and abrasive.
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Review
#1363202 Review #1363202 is a subjective opinion of poster.

HORRIBLE | Candlewood Suites review from Brandon, Mississippi

Management Kim Ilagan very rude to the consumers
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Review
#1363198 Review #1363198 is a subjective opinion of poster.
This heppened on the 21 of september 2018. I checked out from room 223 al Erie's 2020 Edinboro and I came back to pick it up. It was gone! I saw the maid just in the hallway and nobody saw anything. Their world against mine! Incredible. They just make me feel crazy and...
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Review
#1362391 Review #1362391 is a subjective opinion of poster.

Bugs in our bed | Candlewood Suites review

Bugs in our bed - Candlewood Suites review
We stayed in a Candlewood Suites in Texas City Texas and had a bug under my pillow. The manager and his wife were extremely rude and said the linen in the photo was not theirs! I am extremely pissed off and will never stay there again!
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Review
#1344835 Review #1344835 is a subjective opinion of poster.

Raciest manager she won't give me her name or corporate numb | Candlewood Suites review from Midland, Texas

1.0
Details
Argument the maniger is rude racist remarks abd wont give ne her name ir corprate number i vould not get in with my key
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Review
#1294382 Review #1294382 is a subjective opinion of poster.
Service
Candlewood Suites Manager
Reason of review
Poor customer service
1.3
Details
Candlewood 600 Wonderworld Dr. San Marcos TX, 78666 - Candlewood Suites review
Candlewood 600 Wonderworld Dr. San Marcos TX, 78666 - Candlewood Suites review
Candlewood 600 Wonderworld Dr. San Marcos TX, 78666 - Candlewood Suites review
Candlewood 600 Wonderworld Dr. San Marcos TX, 78666 - Candlewood Suites review
For being a Candlewood Suites I'm real disappointed with our experience here. First night I checked in it was late close to midnight and had a real exhausted day. The overnight desk attendant Manny smiles welcomed me and asked how he could help me. I gave him my name...
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Review
#1036116 Review #1036116 is a subjective opinion of poster.
Service
Candlewood Suites Manager
Reason of review
Poor customer service
Loss
$3640
Preferred solution
Full refund
I was kicked out of a hotel because a man pointed a gun at me and said he was gonna shoot me and my service dog if the dog comes near him and he goes inside and I ask what his problem was and he pulls out a gun and I run out of the entrance way and he tries to open the...
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1 comment
Anonymous
#1598435

I find it incredibly hard to believe that someone threatened your life, was arrested for it and then YOU were kicked out of the hotel. Sounds like you are not giving the full story or you were more involved with the incident than you are willing to admit.

Review
#936415 Review #936415 is a subjective opinion of poster.