filters
state:
Show
city:
Show
product:
Show
Candlewood Suites - Candlewood 600 Wonderworld Dr. San Marcos TX, 78666
Candlewood Suites - Candlewood 600 Wonderworld Dr. San Marcos TX, 78666
Candlewood Suites - Candlewood 600 Wonderworld Dr. San Marcos TX, 78666
Candlewood Suites - Candlewood 600 Wonderworld Dr. San Marcos TX, 78666
For being a Candlewood Suites I'm real disappointed with our experience here. First night I checked in it was late close to midnight and had a real exhausted day. The overnight desk attendant Manny smiles welcomed me and asked how he could help me. I gave him my name...
Read more
1.3
#1036116
Reply to reviews
I was kicked out of a hotel because a man pointed a gun at me and said he was gonna shoot me and my service dog if the dog comes near him and he goes inside and I ask what his problem was and he pulls out a gun and I run out of the entrance way and he tries to open the...
Read more
#936415
Reply to reviews
I did a reservation over the phone and specifically said that they were going to arrive past midnight, and to please not charge my account. I was told that was not going to charge and them arriving late was not going to be a problem. They lied. Charged my account and...
Read more
Anonymous
Anonymous

Stayed at Candlewood in San Antonio Texas off HWY 10. Room was ok. Cable SUCKED, not all of the 38 stations available would come in! Internet SUCKED! Wouldn't let me in half t...

1.0
#829789
Reply to reviews

Candlewood Suites Manager Review

Candlewood Suites
#885431
1.5
Details
The mother and father of all dumps. The manager also sucks . She is a very rude person who thinks she owns the property. They should call the exterminator with their insect problem and they have people selling drugs to costumers( do you need anything they asked ). I'm talking about the candlewood suites at the airport in Pittsburg Pennsylvania .
Comment
Show
Billing Practices
Cleanliness
Customer service
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Quality of Accommodation
Quality of Food
Staff
Value for money
Website

Candlewood Suites Accommodation Review

Candlewood Suites
#790000
2.3
Details
I am very disappointed with Candlewood Suite in Irving, texas my reason they only clean the rooms once a week. Also when a package come to the hotel for you early around 8am no one call you to let you know you have a package I did not get my package until after 1 pm and I had to go downstairs to see if I had a package. I was very disappointed big mistake.
Comment
Show
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Staff
Website

Other Product Review

Candlewood Suites
#640147
I stay at candlewood suites across the United States for work. The one in the woodlands Texas took the cake. I stayed there for about 2 days and what I saw shocked me. The so called GM who checked me in was standing behind an employee and pretending to fondle her. I was discusted by him. He was an embarrassment for the whole entire company. I do not even know how he became a GM.
Comment
Show

Staff Review

Candlewood Suites
#610611
Hi I was an employee at candlewood suites and you no what I get fired for being honest and talking to my big boss about my GM and what I get they fired me and the crazy thing is right after the inspecion I feel like I was used I am a very good worker I never missed work I was always there for what they need me for I'm very hurted and like I said just for being honest and saying how I feel.
Comment
Show
I lived here from September 2013 to September 2015. Everything was fine until they hired Trina Collette as General Manager. Trina Collete had a personal vendetta against me. I am a Disabled Veteran and there was no reason for this except blatant discrimination against...
Read more
1.3
#717856
Reply to reviews
I see the ladies at the front desk giving orders,and giving one person all the rooms and they sit down and laugh about it. I quess these person is new I one of the stay overs and she hasn't been there maybe a month.I'm feel bad the way they are.doing this person that...
Read more
#647291
Reply to reviews
I went to this hotel as a business guest for three days and after using the computer for 2 hours my 2nd day I was stopped by the hotel owner's wife and asked "who are you, we have to be careful that people are not walking in off the streets. I asked why I was...
Read more
Anonymous
anon

Would you like to stay in a hotel that let bums roam around freely and unchallenged?I wouldn't. I applaud this person for actively taking an interest in the safety of their gu...

#503711
Reply to reviews
The Greenville NC candle wood suites one female employee had sex with guest more than one night in the hotel I guess that's OK with them I could hear them Saw her walk out in work close She works the front desk Won't ever comeback Worst experience in my life Hope...
Read more
#462109
Reply to reviews
AFTER THE FRONT DESK ROLL HER EYES. N YELL N TELL ME WHAT SHE AIN'T GOING TO DO N TELLS ME THEIR NOT A SUPERVISOR ON HAND N SHE CAN'T HELP ME N HUFFING N PUFFING N TALKING DOWN N BACK SHE FINALLY GOES GET HIM N BY HIM NOT KNOW WHAT GOING ON HE DOES THE SAME THING SO I...
Read more
IHGCare
IHGCare

Dear Candlewood Suites Guest, Thank you for sharing your review and bringing this to our attention. We would like to address this concern further with you. Please email IHG...

#404237
Reply to reviews
I stayed here on a one-night stay to get sleep (up for 48 straight hours). Upon check-in, the room was filthy and unsanitary. The pull-out bed / couch was filled with crumbs and dust, there were crumbs around the bed with thick dust piled along the bed skirt...there...
Read more
bigsam
bigsam

Contact the local health department

#397245
Reply to reviews

Contact Candlewood Suites

Mailing Address:
InterContinental® Hotels Group
Three Ravinia Drive, Suite 100
Atlanta, Georgia 30346-2121
Phone:
(800) 633-8464
More
i travel for work doing retail construction jobs and i have to stay in hotels alot but my stay at this candlewood suite hotel has been aweful they do a weekly clean of the rooms and last Monday the house keeping came in and stripped all the linens from our beds and...
Read more
#356097
Reply to reviews